Claims Center
Having an accident can be stressful, settling your claim doesn’t have to be.
You can report your claim online or call our 24-hour Claimsline at (888) 432-4527. To expedite the claims process, please have your policy number available and be prepared to briefly describe your claim.
File a Claim Online
We’ve upgraded our online claims portal to provide better service and increased security. As part of this upgrade, we have increased password requirements and are requiring a password reset.
Call Claimsline
Call our 24-hour Claimsline: (888) 432-4527
Prompt/Description
- Auto Glass Repair & Replacement. An appointment will be made with the shop of your choice to repair or replace auto glass. Or call direct: (888) 392-9673
- Roadside Assistance for covered vehicles. Service will be rendered up to your Emergency Roadside Assistance policy limit. Or call direct: (888) 458-9764
- Report Property or Other Type of Loss. This selection will ask for the information necessary to process your claim.
Contact Your Agent
You may also contact your agent for personalized claims service.
Direct Repair Program
Discover the ease and assurance of our Direct Repair Program (DRP). We’ve partnered with highly-rated, customer-friendly repair shops in your area to ensure your vehicle receives the highest quality service. Each shop in our DRP network meets rigorous standards for quality and efficiency, ensuring your repairs are performed by highly-trained technicians. Plus, there’s no need to juggle multiple estimates or deal with billing headaches – we handle everything directly with the repair shop, allowing you to focus on getting back on the road. You can trust our DRP program to make your repair experience smooth and worry free.When you choose a DRP shop, you benefit from:
- Priority scheduling
- Quality repairs
- Best customer experience
- Faster turnaround
- Fewer days in a rental car
- Estimate approvals
- No surprise billing or expenses
- Peace of mind
Find a Repair Shop
Got Questions?
